Effective September 3, 2026
We collect the following categories of information to operate the Team Fit platform:
Church admin accounts: name, email address, and a hashed (non-reversible) password. We never store your password in plain text.
Volunteer submissions:name, email address, phone number, quiz answers, and position interests submitted through your church's volunteer assessment.
Department contacts: names and email addresses of ministry leaders designated by the church to receive volunteer submission notifications.
Lead capture emails:email addresses collected when someone expresses interest in a church's volunteer program before completing the full assessment.
Usage metadata: browser user-agent strings and basic request metadata used for debugging and service reliability.
Website analytics: on our public marketing website we use privacy-conscious analytics to understand aggregate traffic, such as page views, referring sources, approximate location, device type, and general engagement. This helps us improve the site. We do not use this data for advertising, and we do not sell it.
We use the information we collect solely to operate the Team Fit platform. Specifically:
To match volunteers to serving roles based on their quiz responses and the position profiles your church has configured.
To notify department contacts when a volunteer submits interest in a position they oversee.
To send transactional account emails, including password reset links and team member invitations.
To power in-product AI features. If your church uses our AI assistant, the content you send to it, along with relevant configuration data (such as your departments and positions), is processed by our AI provider to generate responses. This data is used only to provide the feature and is not used to train third-party AI models.
To process payments and manage subscriptions for churches on a paid plan.
We do not use your data for marketing, advertising, profiling, or any purpose beyond operating the service.
Team Fit uses the following third-party infrastructure providers to operate the platform:
Vercel — hosting and edge infrastructure. Your data is processed on servers operated by Vercel, Inc.
Neon — serverless PostgreSQL database. Volunteer and account data is stored in a Neon-hosted database.
Resend — transactional email delivery. Emails sent by the platform (invitations, password resets, volunteer confirmations) are routed through Resend.
Anthropic — AI processing. Our in-product AI assistant sends the messages you type, along with relevant church configuration data, to Anthropic to generate responses. Anthropic processes this data on our behalf and does not use it to train its models.
Stripe— payment processing. If your church is on a paid plan, subscription billing is handled by Stripe. Your payment card details are provided directly to Stripe and are not stored on Team Fit's servers.
Planning Center — optional integration. If your church enables the Planning Center integration, Team Fit will connect to your Planning Center account at your direction to sync people and team data. This integration is entirely optional and controlled by your church.
Google Analytics and Vercel Analytics — website analytics on our public marketing site. These services collect aggregate, non-identifying usage data such as page views, traffic sources, device type, and approximate location to help us understand how visitors use the site.
We do not sell, rent, or share your data with any other third parties.
The church owns all volunteer data submitted through its Team Fit assessment. Team Fit acts as a data processor on the church's behalf. We do not claim any ownership or rights to the content your church collects.
As the data controller, the church is responsible for ensuring its volunteers understand how their information will be used and for maintaining appropriate consent where required by applicable law.
Account and volunteer data is retained while your church's account is active. If you terminate your account, you may request a full export of your data before deletion. Upon account termination, we will delete or anonymize your church's data within 30 days unless legally required to retain it.
All data transmitted between your browser and Team Fit is encrypted in transit using TLS. Passwords are stored as cryptographic hashes and are never recoverable, even by us.
While we take reasonable precautions to protect your data, no system is perfectly secure. We encourage you to use a strong, unique password and to keep your credentials confidential.
We do not sell, rent, broker, or monetize any personal data collected through the Team Fit platform. Ever.
If you have questions about this policy or want to request data deletion, please contact us at support@myteamfit.net.